We’ve rolled out major updates to the FlexPay Client Portal, introducing a new dashboard that gives you a clearer understanding of how recovered payments contribute to your business over time by highlighting the revenue impact of customer retention. You’ll also notice a simplified navigation menu and a new report that helps you break down transactions by currency.
Here are the docs for the major new reports:
FlexPay is now integrated with Payrix. Part of Worldpay platforms, Payrix is known for embedded financial services, especially for SMEs.
See Payrix in the gateway API reference.
We’ve completed the migration of all Client Portal users to the new Multi-Factor Authentication (MFA) system. This enhancement strengthens account protection with a second layer of authentication. To log into the portal, a authentication app like Microsoft Authenticator is required in addition to the password. This update also adds self-service tools like forgotten password.
For detailed instructions on the setup process, refer to our User Account Setup Guide.
Our integration with Paysafe now has the field externalInitialTransactionId to pass on the Card Scheme Transaction Id. This is a reference to the initial payment transaction in the recurring plan that was not processed through Paysafe.
See our full Paysafe API documentation here. Search for the field name in the Paysafe documentation to get more details on the recurring plan setup.
We added a small user experience enhancement on the Integration page. For convenience, when generating an API key users can now use the a button to the right of the key to copy it. See full instruction documented here.
Merchants using Stripe Payment Intents with FlexPay can pass on off_session. Setting this field as true indicates that the customer isn’t in the checkout flow during this payment attempt. This is a recommended setting to aid with the MIT (merchant initiated transaction) approval rate.
Read more in Stripe's documentation and see FlexPay's API reference for this gateway.
We’ve updated the existing detailed GET List response to include custom variables when the includeCustomVariables query parameter is set to true. This change allows merchants to access these variables for internal reconciliation purposes. If the parameter is not specified or set to false, custom variables will not be included.
This enhancement is particularly useful for merchants integrated with FlexPay using the Enterprise with Scheduler integration.
Example Request:
{{APIUrl}}/transactions?responseType=detailed&includeCustomVariables=true
For more details, please refer to the List API documentation.
FlexPay has added a new integrated gateway- Tempus Technologies. Merchants choose Tempus for their technology as well as high-touch support and customizations.
Learn more about gateway capabilities in the API docs.
Merchants using the Adyen payment gateway now have access to an additional field. line_items can be used to include additional pricing and product information referring to a specific line item in the invoice.
See the full list of Adyen API fields here.
Merchants using the Inovio gateway can now use additional fields for better approvals and improved operations.
The card_on_file_flag and trans_rebill_type are used to flag the transaction as merchant-initiated. Doing so is likely to improve the recovery rate and ensures compliance with card network rules. We've also added xtl_order_id mbshp_id_xtl to make it easier to reference transaction with other systems for an order or membership.
See the Inovio API documentation here.