Reconciliation

In addition to performance reports, the Reconciliation Reports provide a detailed overview of transactions recovered by FlexPay. The Client portal allows you to reconcile the number of successfully recovered transactions using two methods: by received period or by transaction date. Based on your reconciliation needs, you can select a date range and choose one or both options.

• Received Declines: The total declines submitted to FlexPay for the selected period.
• Recovered: The amount recovered by FlexPay, based on transaction dates, from the total declines.
• Refunds on Recovery: The refunds applied to the recovered amounts, based on the transaction dates.

By Received Period

This report allows you to reconcile your transactions by the date FlexPay received your declines.

By Transaction Date

This report allows you to reconcile the number of transactions based on the date they were processed through FlexPay.

As you can see in the screenshots above, the Received declines is the same in both reports. It indicates that for the month of May, a total of $652,298.76 was received. The difference between the reports is highlighted by the Recovered amount.

In the "By Received Period" report, the Recovered amount is $287,279.90. This indicates that for the decline dollars received in May (as indicated by the selected date range), this is the amount that has been recovered. Although a significant portion of these recoveries may have occurred in June, they are listed in this report because it reconciles based on when FlexPay received the failed payments.

Conversely, in the "By Transaction Date" report, the Recovered amount is $304,193.42. This figure represents the amount recovered in May (as indicated by the selected date range), regardless of whether FlexPay received the failed payments in April.

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Exporting

You have the option to export any of the reports and their respective transactions at any time. Simply access the Export option located below the date range menu. For detailed instructions, please refer to Exportin Reports & Transactions

Furthermore, the data can be drilled down to showcase daily numbers within a particular week by selecting a weekly period.

The drill down will expand the report by daily period.